Privacy Policy

Effective Date: 01/04/2024

Welcome to Gratia, an e-commerce platform dedicated to providing you with a seamless shopping experience. Protecting your privacy is fundamental to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, mobile application, or services (collectively referred to as the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information: We may collect personal information such as your name, email address, shipping address, billing information, phone number, and other information necessary to fulfill your orders.

b. Device Information: When you access our Services, we may collect information about your device, including your IP address, browser type, operating system, and other technical details.

c. Usage Information: We gather information about your interactions with our Services, such as the pages you visit, the products you view, and your interactions with advertisements.

d. Cookies and Similar Technologies: We use cookies and similar technologies to personalize your experience, analyze trends, and administer the website. You can control the use of cookies through your browser settings.

2. How We Use Your Information

a. To Provide Services: We use your personal information to process your orders, communicate with you about your purchases, and provide customer support.

b. To Improve Services: We analyze usage data to improve our Services, tailor content, and enhance your shopping experience.

c. Marketing and Advertising: With your consent, we may use your information to send you promotional emails, newsletters, and advertisements about our products and services or those of our partners.

3. Information Sharing

a. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.

b. Legal Compliance: We may disclose your information when required by law, in response to a subpoena or similar legal process, or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

a. Opt-Out: You may opt out of receiving promotional communications from us by following the instructions provided in our emails or contacting us directly.

b. Access and Update: You may access, update, or delete your personal information by logging into your account or contacting us.

6. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [insert contact information].

By using Gratia’s Services, you consent to the collection and use of your information as described in this Privacy Policy. Thank you for trusting us with your personal information.